Objectives for Business Communication:
- By the end of this course, students should be able to:
- Understand and demonstrate the use of basic and advanced proper writing techniques that today's technology demands, including anticipating audience reaction,
- Write effective and concise letters and memos,
- Prepare informal and formal reports,
- Proofread and edit copies of business correspondence.
- Use career skills that are needed to succeed, such as using ethical tools, working collaboratively, observing business etiquette, and resolving workplace conflicts,
- Plan successfully for and participate in meetings and conduct proper techniques in telephone usage,
- Use e-mail effectively and efficiently,
- Develop interpersonal skills that contribute to effective and satisfying personal, social and professional relationships, and
- Utilize electronic presentation software.
Course Description for Business
This course is designed to give students a comprehensive
view of communication, its scope and importance in business,
and the role of communication in establishing a favorable
outside the firm environment, as well as an effective
internal communications program. The various types of
business communication media are covered. This course
also develops an awareness of the importance of succinct
written expression to modern business communication.
Many of the assignments are to be keyboarded.
This brief Video Introduces the professor and topics
to be covered in the course
Content, Lessons, and Tests: Business Communication
The lessons and topics for this course are provided
in audio and video format. A test will follow the conclusion
of each lesson to verify the concepts covered have been
of Topics and Lessons: Business Communication
A outline of the topics covered in this course is provided
in video format.
Final notes and comments about the course made by the
Resources and Bibliography
Essentials of Business Communication, Sixth Edition,
Mary Ellen Guffey, South-Western College Publishing
Association for Business Communication